12. Right of withdrawal
In any case, the Consumer has the right to withdraw from the contract entered into, without penaltyeWithout specifying the reason, within the period of fourteen (14) working days, starting from the day of receipt of the purchased goods. In the case of the purchase of multiple goods, ordered by the Consumer through a single ordereDelivered separately, the fourteen (14) day period for withdrawal shall commence from the day on which the Consumer or a third party, other than the carriereDesignated by the Consumer, acquires physical possession of the last good.
The right of withdrawal shall be deemed to have been exercised in the manner indicated in the preceding paragraph in the event that the Consumer has informed the Seller of the intention to withdraw from the contract before the expiration of fourteen (14) days from receipt of the purchased goods. The Consumer shall notify the Seller of his intention to withdraw from the contract by any express statement.
The burden of proof regarding the exercise of the right of withdrawal always falls on the consumer.

In the case of withdrawal exercised within thetermsIndicated in the preceding paragraph, the Seller shall refund all payments received from the Consumer, which may include delivery charges, without undue delayeHowever, within fourteen (14) days from the day it receives notice of the Consumer's intention to withdraw from the contract.
The Seller shall make the refund using the same payment method used by the Consumer for the initial transaction, unless the Consumer has expressly agreed otherwiseeAconditions that the latter should not incur any costs as a consequence of the reimbursement.

Except as specified in the preceding paragraph, the Seller shall notèRequired to reimburse the additional costs if the Consumer has chosen a delivery method other than the least expensive method offered by the Seller.
Except where the Seller has offered to collect the goods himself, the Seller shallèRequired to withhold the refund until it has received the goods or until the Consumer proves that it has returned the goods, whichever situation occurs first.
The Consumer agrees to return the goods, to the Seller or to a third party authorized by the Seller to receive them, without undue delayeIn any case within fourteen (14) days from the date on which he communicated to the Seller the wish to exercise the withdrawal. The termèFulfilled when the Consumer ships the goods within the aforementioned fourteen (14) days, regardless of the day on which the goods return to the material possession of the Seller.
In the case mentioned in the previous point, the ConsumerèBound to bear only the direct cost of returning the goods, except where the Seller has agreed to bear such cost.
In the event that the Seller has not fulfilled its obligations to provide information on the existence, modeeTime to return or take back the goods if the right of withdrawal is exercised, the period for exercising the right of withdrawal ends twelve (12) months after the end of the initial withdrawal period.
If the Seller communicates the missing information within twelve (12) months after the end of the initial right of withdrawal, the Consumer will have fourteen (14) days from the day of receiving the information to withdraw from the contract.

In case the Buyer decides to avail himself of the right of withdrawal, he must give notice to the seller by registered mail with return receipt to the address Via Romualdo 6,7,8 - Monopoli (BA) or by e-mail to 'e-emailsInfo@oreb.com, provided that such communications are confirmed by sending registered mail with return receipt to the addressRomualdo Street 6,7,8- Monopoli (BA) within the following 48 (forty-eight) hours. For the purposes of exercising the right of withdrawal, the sending of the communication may validly be replaced by the return of the purchased goods, provided that in the sameterms. The date of delivery to the post office or forwarding agent will be conclusive between the parties.
The Consumer may not exercise this right of withdrawal for contracts for the purchase of goods that are custom-made or clearly personalized or which, by their nature, cannot be returned or are liable to deteriorate or alter rapidly.
The ConsumerèLiable only for the decrease in the value of the goods resulting from handling the goods other than what is necessary to establish the nature, characteristics and operation of the goods.
Upon receipt of the notice by which the Buyer communicates the exercise of the right of withdrawal, the parties to this contract are released from their mutual obligations, subject to the provisions of the preceding paragraphs of this Article.
E' null and void any clause providing for limitations on the refund to the consumer of sums paid as a result of the exercise of the right of withdrawal.